Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Noorvell! The terms “we”, “us”, and “our” refer to Noorvell. Noorvell operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a personalized shopping experience (the “Services”). Noorvell is powered by Shopify, which allows us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing information, payment details, and shipping address.

You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors or appearance may differ depending on the device used to access the store and your device settings.

We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or match exactly how they appear on our website.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.


SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. Noorvell reserves the right to accept or refuse any order for any reason at our discretion.

Your order will not be accepted until Noorvell confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Noorvell may not be able to accommodate cancellation requests once the order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

Purchases are subject to return or exchange only according to our Refund Policy.

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise stated, advertised prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices displayed on our online store may differ from prices offered elsewhere, including physical stores or other online retailers.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store.

You also agree to promptly update your account and other information, including your email address and credit card details, so that we can complete your transactions and contact you if necessary.

You represent and warrant that:

  1. Your credit card information is true, correct, and complete

  2. You are authorized to use the payment method provided

  3. Charges incurred will be honored by your credit card company

  4. You will pay all charges including shipping and applicable taxes


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, customs processing, or events beyond our control.

Once products are transferred to the carrier, title and risk of loss pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by Noorvell, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.

These Terms permit you to use the Services for personal and non-commercial use only.

You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any materials from the Services without our prior written consent.

Unauthorized use of the Services may violate intellectual property laws.

All rights not expressly granted are reserved by Noorvell.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

You acknowledge that such tools are provided “as is” and “as available” without warranties or endorsements of any kind.

Your use of optional tools is entirely at your own risk.

We may also introduce new features or tools in the future, which will also be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites or platforms.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

If you choose to access third-party websites, you do so at your own risk.

Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Noorvell is powered by Shopify, which allows us to provide the Services to you.

However, any purchases made in our store are transactions directly between you and Noorvell.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Noorvell.

You expressly release Shopify and its affiliates from any claims or liabilities arising from your purchases.


SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process certain personal data related to your access and use of the Services.

For more details on how we and Shopify use your information, please refer to our Privacy Policy.


SECTION 11 – FEEDBACK

If you submit feedback, suggestions, ideas, or reviews (“Feedback”), you grant Noorvell a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose.

You represent that:

  • You own or have the rights to the Feedback

  • Your Feedback complies with these Terms

We are under no obligation to maintain Feedback in confidence or to provide compensation.


SECTION 12 – ERRORS AND OMISSIONS

Occasionally there may be errors or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery times, or availability.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time without prior notice.


SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass or harm others

  • To transmit misleading information

  • To send spam or unsolicited messages

  • To impersonate another person or entity

We reserve the right to suspend or terminate your account if you violate these Terms.


SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice.

You remain responsible for any outstanding amounts owed up to the termination date.

Certain provisions will survive termination, including Intellectual Property, Limitation of Liability, and Indemnification.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee that the Services will be uninterrupted, secure, or error-free.

Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Noorvell, its affiliates, partners, employees, and service providers shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Noorvell, Shopify, and their affiliates from any claims or damages arising from:

  • Your violation of these Terms

  • Your violation of any law

  • Your misuse of the Services


SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.


SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Noorvell regarding the Services.


SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms without our written consent.

We may transfer our rights without notice.


SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of the jurisdiction where Noorvell is based.


SECTION 22 – HEADINGS

Section headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Your continued use of the Services after changes are posted constitutes acceptance of those changes.


SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

teamnoorvell@gmail.com