Privacy policy
Privacy Policy
Last updated: March 4, 2026
Noorvell is responsible for this store and website, including all related information, content, features, tools, products, and services, with the purpose of providing you, the customer, with a personalized shopping experience (the “Services”). Noorvell is powered by Shopify technology, which allows us to make the Services available to you.
This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be associated with you or another individual. Personal information does not include data collected anonymously or that has been de-identified so that it cannot be linked to you.
Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:
Contact Information
Including your name, address, billing address, shipping address, phone number, and email address.
Financial Information
Including credit card numbers, debit card numbers, financial account information, payment card details, bank account information, transaction information, payment methods, receipts, and other payment-related information.
Account Information
Including your username, password, security questions, preferences, and settings.
Transaction Information
Including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
Communications With Us
Including information you provide when communicating with us, such as when contacting customer support.
Device Information
Including information about your device, browser, or network connection, your IP address, or other unique identifiers.
Usage Information
Including information about how you interact with the Services, such as when and how you access or browse them.
Sources of Personal Information
We may collect personal information in the following ways:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
Automatically through the Services, including through your device when you use our products or services or visit our websites, and through cookies or similar technologies.
From our service providers, including when we engage them to support certain technologies and when they collect or process your personal information on our behalf.
From partners or third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use your personal information to provide the Services to you, including fulfilling our contract with you, processing payments and orders, remembering your preferences and items of interest, sending account notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns or exchanges, allowing you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases.
This may include using your personal information to personalize and improve the Services.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending promotional, advertising, or marketing communications via email, text message, or mail, and displaying online advertisements for products or services on our Services or on other websites. This may include advertising based on items you have purchased, added to your cart, or other activities performed on our Services.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and maintain the security of our services.
If you create an account, you are responsible for keeping your login credentials secure. For your safety, please avoid sharing your username, password, or other access credentials with anyone.
Communicating With You
We use your personal information to provide customer support, respond to your inquiries, provide efficient services, and maintain our business relationship with you.
Legal Compliance
We may use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil legal proceedings, potential or actual disputes, or to enforce or investigate potential violations of our terms or policies.
How We Share Your Personal Information
In certain circumstances, we may share your personal information with third parties for legitimate purposes as described in this Privacy Policy, including:
With Shopify, manufacturers, and service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
With business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify services that enable personalized advertising based on your online activity across different merchants and websites.
Our marketing and business partners will use your information according to their own privacy policies. Depending on your location, you may have the right to request that we do not share your information for personalized advertising purposes.
When you authorize or request us to share information with third parties, such as when products are shipped to you or when using social media integrations.
With our affiliates or companies within our corporate group.
In connection with business transactions, such as mergers, acquisitions, or bankruptcy proceedings, to comply with legal obligations, enforce our terms or policies, and protect the rights and safety of our Services, our users, or others.
Relationship With Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information related to your access and use of the Services to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties who may be located in countries outside your country of residence.
To help protect, grow, and improve our business, we may also use certain advanced Shopify features that incorporate data and insights derived from interactions with our store, other merchants, and Shopify itself.
In such cases, Shopify is responsible for processing that personal information and for responding to requests related to your rights regarding the use of that information.
To learn more about how Shopify uses your personal information and what rights you may have, please visit the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties. If you access these links, we recommend reviewing their privacy policies and terms.
We are not responsible for the privacy or security practices of those websites or platforms.
Information you share in public or semi-public areas, such as social media platforms, may be visible to other users without restriction.
Children's Information
The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined under applicable law.
If you believe a child has provided personal information to us, please contact us to request deletion.
At the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under the age of 16.
Security and Retention of Your Information
While we implement appropriate security measures to protect your personal information, no system is completely secure. Therefore, we cannot guarantee absolute security.
We recommend avoiding sending sensitive or confidential information through unsecured channels.
The period for which we retain your personal information depends on factors such as maintaining your account, providing the Services, complying with legal obligations, resolving disputes, and enforcing contracts.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
You may request access to the personal information we hold about you.
Right to Deletion
You may request that we delete your personal information.
Right to Correction
You may request correction of inaccurate personal information.
Right to Data Portability
You may request a copy of your personal information and request it be transferred to another provider.
Right to Opt-Out of Targeted Advertising or Data Sharing
Depending on your location, you may have the right to opt out of certain data sharing used for targeted advertising.
Managing Communication Preferences
We may send promotional emails to you. You can unsubscribe at any time by using the unsubscribe link in those emails.
Even if you unsubscribe from promotional emails, we may still send non-promotional communications, such as order updates or account notifications.
Complaints
If you have concerns about how we process your personal information, please contact us using the information below.
Depending on your location, you may have the right to lodge a complaint with a data protection authority.
International Data Transfers
Your personal information may be transferred, stored, or processed outside of your country of residence.
Where required, we use recognized legal mechanisms such as Standard Contractual Clauses approved by the European Commission or equivalent safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons.
Any updates will be posted on this page and the “Last updated” date will be revised accordingly.
Contact
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at: